Customer Service

For more Questions & Answers, please refer to our FAQ page.

Shipping & Delivery

Most orders will ship within a day of ordering (excluding Saturdays, Sundays, and holidays).
If you are not completely satisfied with purchase or gift for any reason, you may return your purchase to us by mail. Once received, we will issue a refund using the method of payment that was provided.

Charges shown below are based on the total value of merchandise shipped to each address.

  • All shipping charges include handling, order processing, item selection, packaging and transportation of items.
  • Additional shipping charges may apply to some items due to large size or bulk
  • The $60.00 total is calculated AFTER any promotion, coupon deductions, or gift wrap charges

Shipping destinations within the contiguous U.S.
Merchandise Total 4 - 6 business days 3 - Day Express 2 - Day Shipping
Up to $59.99 $5.95 $15.95 $24.95
$60.00 and Above FREE $9.95 $19.95

Privacy & Security

At, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.

Why do we collect information about you?
In order to process an order, we need to know your name, e-mail address, shipping address, credit card number, and expiration date. This information allows us to process and ship your order, while keeping you up to date of your order status via email.
We may also use the information we collect to notify you about important changes to the Web site, new services, and special offers we think you'll be interested in. If you would rather not receive this information, just follow the removal instructions provided. If you suspect any wrong usage of your email address, please email us at

How do we protect your personal information?
When you place orders or access your account information, we offer our secure server. Secure Sockets Layer (SSL) encrypts all information you enter before it travels over the Internet to us.

What are cookies?
Cookies are of small bits of information that are stored on your computer's hard drive, by your browser. No personal information is stored in our cookies. We use them because they allow us to offer you more features and functionality. For example, they enable us to store products in your shopping cart from one visit to another.
Most Web browsers, by default, accept cookies, but you can usually change a setting in your browser to prevent their use. Even if your browser is set to prevent the use of cookies, you can still shop at, place items in your shopping cart, and purchase them.

Will we distribute your personal information to outside parties? will not distribute your personal information to other oragnizations.

Overall is committed to protecting your privacy. We use the information we collect to enhance your shopping experience at We do not distribute your personal information to outside parties. If you no longer wish to receive any emails or special offers from us, just follow the removal instructions provided in the email.

We have instituted reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make the Site (including the software, applications and services provided on the Site) available to you agree to protect personal information that they must access in order to serve you and to honor your preferences about contacts you receive.

When you send or otherwise transmit your sensitive information (such as your credit card number) to or though the Sites, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".

Please understand, however, that it is possible for third parties to access information despite our efforts. Without limiting the terms of our Terms of Use and this Privacy Policy, you understand that we do not guarantee that your use of the Site and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Site. You also understand that any information provided by you or collected by us or our agents in connection with your use of the Site will be used in the manner described in our Terms of Use. Please do not use the Site if you do not agree to the terms and conditions described in this Information Security section.

Returns & Replacements

Customer satisfaction is our goal. If you are not completely satisfied with your purchase, simply return the merchandisewithin 14 days.

Request for returns of damaged or defective merchandise should be made within 48 hours from the receipt of merchandise. Credit will be given for properly returned merchandise authorized by our company. No returns are accepted without authorization.

What is your return policy?
- You may return any unopened/unused item in its original condition within 14 days. However, you must send us an email requesting for RA (Return Authorization) number prior to returning it.
- Any merchandise not returned in its original condition will be subject to 25% restocking fee or denial in processing your return.
- We will not be responsible for any shipping cost you incurred to return the product.
- In order to process your return quickly, please provide information below with your return. If the information is not included with your return, it will not be processed.
a) Return Authorization Number (RA) ~ Absolutely required!
b) Name, address and phone number
c) Email address (Very important)
d) Your reason for returning the merchandise.
- Please make sure to return the package with a courier using tracking number. (UPS, FedEx, , USPS with delivery confirmation, etc.) We will not be responsible for any returns not received and failure to provide us with tracking number.
- Please contact us for return address

Please notify us via email immediately with the order number or Item number.

What if there is a shortage on my order?
Please notify us via email immediately with the order number or Item number.

What if I received a wrong product?
Please notify us via email immediately with the order number or Item number.

What if I never received my order?
Please obtain your tracking number from “My Account” and contact the courier.


When ordering, search for the product you are looking for, add to cart, proceed to checkout, and make payment.
You will receive a email confirmation of your order.
You can always login to your account to see your order history using the "Account" on the top naviation bar.


We accept PayPal, Visa, MasterCard, American Express and Discover credit cards for payment on all orders. You agree to pay for all Products you purchase from the Website. We reserve the right to charge your credit card or PayPal account for any products purchased from the Website. You are responsible for the timely payment of all fees and for providing us with a valid credit card or PayPal account details for payment of all fees. Sales tax will be collected for shipments to Texas. You will be billed for the exact amount stated on your order summary which will be displayed before you click submit.

Account Terms
By registering with the Website you can access or view the prices, product inventories, and submit purchase orders electronically. You are responsible for using the Website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.

Acceptable Use
You shall not do any of the following or permit any other third parties to do any of the following: (a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations; (b) Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component; (c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder; (d) Account sharing, including, without limitation, letting third parties use your account and password.

Modification of these Terms & Conditions: reserves the right to change or modify any of the terms contained in these terms & conditions, at any time. Any such modifications or changes will immediately become effective upon posting of such changes. Your continued access or use of this Website will imply your full acceptance of the same. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on the Website.

You agree to indemnify, defend and hold harmless Website, its officers, directors, owners, partners, employees, agents.

Payment, Pricing & Promotions

Pricings are suject to change without notice. All items listed on our website are subject to availability. occasionally offers special Coupon Codes to customers with special deals and great savings. In general, these coupon codes are only offered via email or directly from our site and not from other websites. If you would like to sign up to receive coupons when they’re released, just sign up for our newsletter.

Viewing Orders

Please login to your account using the top naviagion bar. Once logged in, you can naviage to "My Orders" under the left naviagtion bar.

Updating Account Information

For updating your account information, please visit the Account login on the top right hand side of the website. You will be requested to enter your registered email address and your password. If you forgot your password, click on the "Forgot Your Password?" link.
Once logged in, you will see "My Dashboard". Here you can edit the following sections to make your future visits easier.

Let us know if you have any questions.